Here is what our customers have to say about us….


Thank you so much, I had so many compliments, we had a lovely day

M. Myles

Thank you for my wonderful dress (with sleeves!!). I felt marvellous on the special night.

Kind regards and thanks


Love the dress

Thanks a bunch



Thank you for your kind support

Amanda W

Hope next lady gets as many compliments with your beautiful dress as I did.

Looking forward to wearing the lovely ‘Aqua’ dress in August

We’d all be lost without you!



Thank you for the care, attention and helpfulness you have extended to our staff and our Board member in helping them select a dress to wear at the awards ceremony. They have all told me how helpful you have been to them.

I look forward to seeing all the girls in their finery at the awards ceremony in London tomorrow night. I am sure they will all look wonderful!

Many thanks once again.

With best regards

Lesley L

I just wanted to thank you for all your help and advice and many meetings in helping me choose THE DRESS! Everyone loved it much as me and said how stunning the dress was.

Thank you for making me feel so special and I hope to see you soon!



Thank you for your help in choosing my hat, it was just right (even the white shoes).

Please to say at least 80% of ladies wearing a hat. A very elegant and stylish wedding.


Lin S

I felt really lovely in the fabulous dress I hired

It made my night; I got lots of compliments on how nice I looked.

Your personal touch works every time.

Thank you

A Sherratt

A huge ‘Thank you’ for your support. Our dresses were gorgeous. Our charity ball was amazing and very successful.

Thank you for being part of our evening.

Best wishes

Jayne & Lorraine

Many thanks for making my day and to allow me to look so classy – Just like yourself.


Your beautiful gown turned Isabel into a true princess on her prom night.

Thank you so much for all your help


Thank you so very much for going that extra mile.

So appreciated.

Warm wishes


My husband and I drive past your shop about once a week. Every time I always look to see your window display, it is fantastic, every time a different beautiful dresses to die for. It’s a credit to you


I just wanted to drop you a few lines to say a huge ‘thank you’ for making me feel so very special with the two outfits you selected for me recently.

I have to say that they were simply stunning and the number of compliments I received gave my confidence a massive boost!

You are, without any doubt, in the perfect industry. You are honest about what does and does not suit, you are clearly a perfectionist and have superb taste.

When I think of you and ‘Charlotte James’, I think of friendship and class.

Thank you for everything

See you soon – without any doubt

Tracy B

Contacted the hat Mag and was sent a photo. She has selected it as one of her best 80 out of 3000 to be considered for the next magazine.

Thanks for being so helpfull.

Bethan A

Great dress, what more could you ask for? Thank you so much, perfect!

Love from


Thank you for all of your help. The dress and Hat were fab.



Just to let you know the wedding was a magical, wonderful day. As for me – you were right! Lots of compliments on my dress.


Margaret P

Had a wonderful time and dress looked GREAT!!

Willsee you again in the not too distant future.

Many thanks and kindest regards

Morfydd L

Thank you for being so patient. I feel quite relaxed with the final decision.

You are a great team.

Doreen L

I’m already to go and look fab!

Thank you fairy god sister

Pauline T

Thank you for the special service you provide, and I am sure it will not be long before I turn up again at Charlotte James.

Best wishes,


Jackie D

Just a quick note to let you know that Saturday went really well. The frock and jewellery looked fabulous and I felt amazing!

Warm regards

Margaret C

Thank you so much Jess looked and felt like a princess!!!!

Your service was superb and i would recommend any of my friends to you.


Alison M

Many, many thanks for your advice on my outfit for my sons’ wedding. I felt special, and was complimented all day on my choice of outfit & hat.

Thank you so much for your impeccable range of outfits to pick from.

‘I’ll be back’

Jackie P

I would just like to thank you for all your help and expertise, in choosing a hat for my sons wedding. I felt really special and cannot thank you enough. I look forward to coming back in the summer, when I pick an outfit for my daughters wedding.

Many thanks

Becky L

A big thank you for the help and advice given towards my son & daughters weddings.

You made me feel great as mother of the bride.

I would not hesitate to recommend your services to all


Becky L

We had a great time on the cruise. Many thanks for your advice and help when selecting the gown and trouser suit as a number of people complimented me on my outfits

Best regards


hank you so much!

I’ve never felt or looked so great, the WOW factor made me feel like Cinderella!

See you again

Mary N

I looked and felt a million dollars

With thanks


Just a note to thank you for my wonderful outfit for my daughter, Sally’s wedding.

I felt like a million dollars & the compliments flowed all day.

As usual your advice regarding detail was excellent.

I have recommended you to everyone who will listen

Thank you once again

Chris D

Thank you so much for your kind assistance & professional advice choosing my outfit for my daughter’s special day. The compliment’s I received came in the hundreds making me feel like a queen. One guest even knew it was an Anna Ballan outfit, how amazing that felt because she thought I had spent a fortune. I would not have been able on my own to choose such a flattering and elegant gown. For that I thank you so much. You helped make the day so amazing.

Kind regards

Mrs Jeanett S

I have never worn a hat so nice, nor one that fitted so well! Thank you.

Kind regards

Gill K

Thank you very much for all the help and advice you gave me before our holiday – it was really appreciated.

The beautiful dresses and accessories have all been worn – and admired.

Our first cruise was fantastic; we loved every minute of it.

Thank you for helping to make me feel a million dollars and for all your kindness.



The wedding was wonderful and the dress perfect for the occasion.

Thanks for all your help – I’ll be back!

Mary J

Thank you for help in choosing a lovely outfit for a wonderful day with lots of super comments.

Sue F

Many thanks for your excellent service, it is much appreciated.


Just wanted to say thank you for your help!

The dress is beautiful and I can’t wait to wear it. I wish you every success now and for the future.

Kind regards


Many thanks for the dress. It looked fabulous, and I had a really lovely evening. Please put my name next to it for when you sell it.

Once again many thanks


Janet M

I can’t tell you how fabulous I felt in your wonderful gown last night. I spent most of the evening thanking people for their compliments! I was a real ‘head turner’ in it as I went gliding across the room. It gained me the title of ‘Belle of the Ball’. Thank you so much – you are without doubt my fairy god-sister!!!

Much love from


Thank you for the opportunity of wearing the lovely dress, on the occasion of my graduation ball at the Adelphi Hotel, Liverpool.

I felt really special, and many of my friends remarked how stunning my dress was. I had a fantastic night.

Thanks for your exceptional service

Kind regards

Jennifer W

Helen looked and felt fabulous. She loved the dress and it fitted like a glove.

Thank you for helping Helen have such a wonderful evening.

I will certainly recommend you to my family and friends

Yours Sincerely

Lyn M

I would like to thank you for all your efforts and help at such short notice. My daughter looked beautiful in her gown all thanks to Charlotte James. I will certainly recommend your services to friends and colleagues.

Thanks again

K E Jones

Just a few lines to thank you for the outfit that made me feel special at Mel’s wedding.

It’s not quite so easy when hiring something to match everything just right but your enthusiasm, helpfulness and kindness ensured my outfit was just perfect.

I hope one day I will have the opportunity to hire one of your beautiful outfits / hats again and I will bring the photos over for you to see.

Many, many thanks once again

Pauline N.

I would just like to take this opportunity to thank you for your help in choosing the gown for my event. My friend and I were in the store earlier today. I chose the turquoise and black gown, with embellishments.

I’m extremely happy with the gown and the help that Ireceived in choosing it. The fact that you alter the gowns to fit is especially good service.

You have many spectacular gowns it was hard to choose. But with your advice I believe I have made the right decision. I will be recommending you to friends and family.

Thank you once again

Christine W.

Thank you so much for everything, regarding the hiring of a dress for Rhiannon to wear in the Miss Wales competition. The whole service was first class, and so was the advice you gave us.

e all had a fabulous time at the event, and the red dress certainly looked at home on the catwalk! Rhiannon didn’t come in the final three, but she did us all proud, and loved every minute of it. Thanks once again, we will definately tell our friends about your brilliant shop.

Jenny D.